Refund policy

All Sales Are Final
Please review your order carefully before completing your purchase, as all sales are final. We take pride in packing every order with care to ensure it arrives in perfect condition.

Damaged Items Before Shipment
In the rare event that an item is found to be severely damaged before shipping, we will notify you immediately prior to dispatch.

Shipping & Delivery Responsibility
Each order is thoroughly inspected and securely packed to minimize the risk of damage during transit. Once a package has been dispatched and the shipping address confirmed, we are not responsible for:

• Loss

• Theft

• Damage occurring during or after delivery

If you encounter any issues with delivery or package condition, we recommend contacting the shipping carrier directly for assistance.

Returns & Exchanges
We only accept returns or exchanges under the following condition:

• You received an incorrect item.

To qualify for a return or exchange, customers must provide photo and video evidence taken during the unboxing process. Without this documentation, we will be unable to process any return or exchange requests.

We sincerely appreciate your understanding and thank you for supporting Sipsukoi LLC.