Terms of service
Overview
Welcome to Sipsukoi Matcha. The terms “we”, “us” and “our” refer to Sipsukoi. By visiting our website and purchasing from our store, you engage with our Services and agree to the following Terms of Service. These terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.
Please read these Terms carefully before using our Services, as they outline your rights, responsibilities, and limitations when engaging with Sipsukoi. If you do not agree with these Terms or our Privacy Policy, you should not use our Services.
1. Access & Accounts
By using our Services, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use our Services.
You may be required to provide accurate billing, shipping, and contact details. You agree to maintain the security of your account and accept responsibility for all activities that occur under your account.
2. Our Products
We strive to display our products as accurately as possible. However, product colors, packaging, and appearance may vary due to screen differences and production changes. We reserve the right to update product details or discontinue items without notice.
3. Orders
Placing an order with Sipsukoi constitutes an offer to purchase. Orders are accepted once confirmed and processed. We reserve the right to refuse or cancel orders at our discretion, including those suspected of resale or fraudulent activity. All sales are subject to our Refund Policy [LINK].
4. Pricing & Billing
Prices are subject to change without notice. Final charges include applicable taxes, shipping, and handling. By completing a purchase, you confirm that your payment information is valid, accurate, and authorized.
5. Shipping & Delivery
We currently ship within the U.S. and Canada.
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U.S. Standard Shipping (5–7 days): $7
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U.S. Orders with Bowls (5–7 days): $15
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U.S. Priority Shipping (2–3 days): $9
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Canada Standard Shipping (7–14 days): $19 flat rate
Delivery times are estimates only. Once an order is handed to the carrier, Sipsukoi is not responsible for delays, loss, or damages during transit.
6. Intellectual Property
All logos, brand names, product designs, images, and content displayed on our website are the property of Sipsukoi. You may not use, reproduce, or distribute any content without our written permission.
7. Third-Party Tools & Links
Our store may provide access to third-party tools or links. We are not responsible for content, accuracy, or services provided by third parties. Use of third-party features is at your own risk.
8. Errors & Omissions
From time to time, information on our website may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct or update such errors, even after an order has been placed.
9. Prohibited Uses
You may not use our Services for unlawful purposes, to infringe upon rights of others, to spread malware, or to exploit or misuse our content. Any misuse may result in suspension or termination of your account.
10. Limitation of Liability
Sipsukoi shall not be liable for any damages arising from your use of our Services or products, including but not limited to indirect, incidental, or consequential damages.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction where Sipsukoi operates.
12. Changes to Terms
We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page, and continued use of our Services constitutes acceptance of those changes.
13. Contact Us
For questions about our Terms of Service, please contact us at:
📧 sipsukoi@gmail.com
✨ At Sipsukoi Matcha, we are committed to delivering premium matcha and a seamless shopping experience.
